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Xtend Communications
informs, promotes, and delivers to members.

Xtend > Communications

Xtend Communications informs, promotes, and delivers to members.

About

We're a marketing studio. We handle advertising, design, member contact and more for over a hundred credit unions.
Need a multi-channel campaign to promote a product? How about an automated HTML email system? Want a message targeted to specific members? We can take your marketing efforts to the next level.

Products

Click on a tag to sort by type. Click a product title for details.

Custom Messages

Special messages to members, targeted with data.

eInfo

Digital statement stuffers, to market within It's Me 247.

eNewsletters

Online newsletters sent directly to members.

Graphic Design

Custom print and digital design.

HTML eStatement Notifications

Automatic eStatement notifications, emailed to members.

Losing the Love

Data-driven member retention.

Marketing Consultation

Expert consultations on Social Media, Marketing, and Marketing Plans.

Member Reach

Automatic emails to members.

Multi-Channel Campaigns

Custom marketing campaigns, including a targeted audience, calls and more.

New Member Onboarding

A series of introductory emails, driven by member data.

OLLE- OnLine Lead Engine

Online contests to convert followers into loan leads.

Online Banking Community Stories

A content library posting to the It's Me 247 login page.

RevGen Campaigns

Revenue generation via bundled marketing campaigns.

Social Media Management

Manage your social media accounts all at once, or have us manage them for you.

Submit custom content

These products have special forms to submit custom content.
eInfo
Online Banking Community (OBC) Stories
HTML eStatement Notifications
RevGen Campaigns

Communications news

Here's what we've been up to!
Xtend executes successful CLIP campaign with SPE FCU
September 30, 2020
Xtend and SPE Federal Credit Union partnered together for a successful CLIP (Credit Limit Increase Program) campaign that launched in August and wrapped up in mid-September. Out of the 153 memberships whose credit limits were raised, 105 have used their credit card, totaling 918 targeted transactions and over $61,000 spent during the campaign period. “2020 […]
Automated HTML Marketing with Member Reach
September 18, 2020
Looking for a one stop solution for your HTML marketing needs?  Member Reach can help! Member Reach offers over 40 automated HTML emails to choose from, as well as access to our eInfo and OBC products. Interested in learning more? Click below to register for our Member Reach webinar, which will be hosted on Thursday,... Read more »
Xtend offers free trials and discounts on digital marketing products
September 9, 2020
Xtend, a Grand Rapids-based Credit Union Service Organization, has announced a 2-month free trial on their social media management portal, and a discounted rate on their online lead engine software, OLLE. Xtend’s digital marketing initiative was announced in December 2019 and has continued to expand since being launched in January 2020. “Digital marketing is an […]
Master the Member Experience
September 9, 2020
Make every relationship count with Xtend’s New Member Onboarding program (NMO) – the most efficient and effective way to improve engagement, retention and share of wallet. NMO is a series of personalized emails to new members, using member data to target their specific needs.  We focus on targeted marketing during the first 90 days of... Read more »
Discounted emails for Labor Day closing reminders!
August 31, 2020
Labor Day is September 7, 2020! For as low as $30.00*, Xtend can be your solution to raise member awareness about your upcoming holiday closing. To request a message be sent to your members, use the link below to contact us.  We will send you premade templates to choose from that we can lightly customize... Read more »
Discounted emails for Labor Day closing reminders!
August 19, 2020
Labor Day is September 7, 2020! For as low as $30.00*, Xtend can be your solution to raise member awareness about your upcoming holiday closing. To request a message be sent to your members, use the link below to contact us.  We will send you premade templates to choose from that we can lightly customize... Read more »
Xtend partners with First Financial Credit Union on social media marketing
August 17, 2020
Xtend, a Grand Rapids-based credit union service organization, has announced its partnership with First Financial Credit Union of Chicago, Illinois, on social media marketing. In May 2020, Xtend announced a new Social Media Management product that allows Xtend and their partners to team up in a collaborative effort to design, create, implement, and report on […]
Action Required: Annual Location and Contact Information Audit
June 29, 2020
Attention all Xtend Shared Branching Participants Action Required: Annual Location and Contact Information Audit DEADLINE: July 10, 2020 As part of our annual verification process, we ask each Xtend Shared Branching Location to verify location & contact information once each year. To complete this task, you must submit the Shared Branching Information Update Form. Even... Read more »
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