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Xtend Communications
informs, promotes, and delivers to members.

Xtend > Communications

Xtend Communications informs, promotes, and delivers to members.

We're a marketing studio. We handle advertising, design, member contact and more for over a hundred credit unions.
Need a multi-channel campaign to promote a product? How about an automated HTML email system? Want a message targeted to specific members? We can take your marketing efforts to the next level.

Products

Click on a tag to sort by type. Click a product title for details.

Social Media Management

Manage your social media accounts all at once, or have us manage them for you.

RevGen Campaigns

Revenue generation via bundled marketing campaigns.

Online Banking Community Stories

A content library posting to the It'sMe247 login page.

OLLE- Online Loan Lead Engine

Online contests to convert followers into loan leads.

New Member Onboarding

A series of introductory emails, driven by member data.

Multi-Channel Campaigns

Custom marketing campaigns, including a targeted audience, calls and more.

Member Reach

Automatic emails to members.

Marketing & Member Communication Consultation

On-site consultation by our management team.

Losing the Love

Data-driven member retention.

HTML eStatement Notifications

Automatic eStatement notifications, emailed to members.

eNewsletters

Online newsletters sent directly to members.

eInfo

Digital statement stuffers, to market within It'sMe247.

Custom Member Contact Messages

Special messages to members, targeted with data.

Custom Graphic Design

Print and digital design.

Submit custom content

These products have special forms to submit custom content.
eInfo
Online Banking Community (OBC) Stories
HTML eStatement Notifications
RevGen Campaigns

Communications news

Here's what we've been up to!
Marketing Campaigns Quarterly Recap- Q1 2020
May 11, 2020

Each quarter, Xtend Communications and Data Analytics review the statistics and trends of the previous quarter’s RevGen Campaigns and Multi-Channel (Custom) Campaigns. In this review, we compare the quarter’s results with those from last year, and discuss any notable changes. We also highlight notable campaigns and methods from the quarter.

New Product Coming Soon – Social Media Management
May 5, 2020
Need Help with Social Media! Let Xtend help!  We are now offering access to our Social Media portal. With our Social Media Portal you can manage your social media accounts all at once, or have Xtend manage them for you.  We are currently offering two packages: Self Service (managed by the CU) Collaborative (a joint... Read more »
Xtend launches social media management service
May 4, 2020
Xtend, a Grand Rapids, Michigan-based Credit Union Service Organization, has announced the launch of its social media management service on May 4, 2020. Social Media Management will allow credit unions to connect their Facebook, Twitter, and Instagram accounts in one single-sign on portal. This portal provides various features like post scheduling calendars, social listening tools, […]
Custom Messages to Members
March 16, 2020
Did you know Xtend can send your members messages via online banking, plain text email or HTML email? If you need Xtend’s assistance in getting a message out or pulling an email list, click the button below to complete our form for Custom Member Contact Messages.   Please note – requests received will be processed on... Read more »
Discounted emails for the holidays
December 18, 2019

Christmas and New Year’s Day are quickly approaching!  What has your Credit Union done to communicate branch closings?   For as low as $30.00*, Xtend can be your solution to raise member awareness of closings before Christmas and New Year’s Day. To request a message to be sent to your members, get in contact with…

Introducing New Member Onboarding!
December 18, 2019

Announcing a new Xtend Communications product: New Member Onboarding!   We focus on targeted marketing during the first 90 days of membership that is centered around 8 specific touch points. Personalized content helps your new members feel at home. Live data and dynamic content can be used to educate new members on your products and…

Xtend Communications reaching more members than ever before
September 30, 2019
The Communications team of the cooperative CUSO, Xtend, works hard to drive credit union awareness and marketing initiatives to member inboxes for their client network. Year to date the Xtend Communications team has delivered over eight million emails to member inboxes. The delivery of emails has increased by one million compared to 2018 numbers for […]

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