Cooperative CUSO Xtend is proud to announce a new partnership with Isabella Community Credit Union to deliver a fully customized New Member Report designed to give the credit union deeper insight into onboarding performance and early member engagement. The New Member Report was developed by Xtend to help credit unions better understand key factors that […]

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Xtend is pleased to announce a new partnership with TruChoice Federal Credit Union to launch the credit union’s first “Losing the Loan” messages as part of its ongoing “Losing the Love” member-retention initiative. Developed by Xtend, the Losing the Loan program is designed to strengthen member engagement at key moments in the lending lifecycle. The […]

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Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage... Read more »

The Xtend Communications team collaborated with West Michigan Credit Union and Bloom Credit Union, Divisions of WMCU for an on-site training session. With West Michigan Credit Union and Bloom Credit Union’s merger earlier this year, the focus was to ensure all staff were knowledgeable in Member Service trackers to streamline processes across the now 12 […]

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Xtend’s Communication team strives to support credit unions’ lending efforts with campaigns that effectively and effortlessly place products and services in front of members. The team recently supported Columbia Credit Union in their 1Click Loan email campaign, delivering members a pre-approved personal loan within just one click. In the emails, members were able to conveniently […]

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