Community West Credit Union partnered with Xtend to launch a New Member Onboarding Journey. Dana Kapasla, Community West’s Vice President of Marketing, wanted to make sure they were reaching out and supporting their newest members. Dana said, “Our new member onboarding journey with Xtend helps us connect with new members faster and in more meaningful […]

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Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming... Read more »

Cooperative CUSO Xtend is proud to announce a new partnership with Isabella Community Credit Union to deliver a fully customized New Member Report designed to give the credit union deeper insight into onboarding performance and early member engagement. The New Member Report was developed by Xtend to help credit unions better understand key factors that […]

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Xtend is pleased to announce a new partnership with TruChoice Federal Credit Union to launch the credit union’s first “Losing the Loan” messages as part of its ongoing “Losing the Love” member-retention initiative. Developed by Xtend, the Losing the Loan program is designed to strengthen member engagement at key moments in the lending lifecycle. The […]

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Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage... Read more »