Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming... Read more »

ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective August 5th, 2024, Heartland Credit Union (Springfield, IL) has ended their partnership with the Xtend Shared Branching Network. Please visit the Xtend...

Attention Xtend Clients, Xtend’s Board of Directors approved an update to the 2024 shared branching guidelines adding information about POA withdrawals.  This update can be found on page 9 under the “withdrawals” section, and reads: As a general rule, Power-of-Attorneys (POAs) are not permitted to perform withdrawals on accounts through Xtend Shared Branching. This is... Read more »

Xtend, Inc., a Credit Union Service Organization (CUSO) located in Grand Rapids, MI, implemented Zendesk, a customer service and support portal, in 2023 with the goal to better serve its network credit unions through organized and streamlined communication strategies. Kimberley Rawl, Xtend’s People Operations and Processing Systems Manager commented that, “The transition from Outlook to […]

The post Celebrating One Year of Client Connect: Xtend’s Communication & Ticketing Portal powered by Zendesk appeared first on cuasterisk.com.

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming... Read more »