Attention Xtend Shared Branching Credit Unions

ORDER 2015 MARKETING MATERIAL

The location guides and poster are ready for order.  Please take a look at the guide by clicking here.  If your information is correct, please proceed with placing your order by clicking here. If your information is incorrect, please respond to this email to update contact information before the final location guide goes to print.

In 2014 we were able to offer the following prices:

-       Shared Branching Poster: $ 1.50

-       Shared Branching Brochure: $00.09

We want to ensure the lowest price possible for all brochures and posters. To do so,  orders are placed in bulk and your order must be submitted by August 8th.

If you have any questions or need assistance with placing your order, please contact a Business Support Representative by email at info@xtendcu.com or call us at 866-981-4983.

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNION CEOs: Another cooperative investment opportunity is knocking!

Check out the 12-month CD offerings that Superior Choice Credit Union has exclusively for you, their cuasterisk.com network partner!

To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity Exchange site.

Welcome Kalsee and Kellogg

ATTENTION XTEND SHARED BRANCHING CLIENTS: Welcome! Benvenuto Dobrodošli Fogadtatás

No matter how you say it, the feeling is the same. We’re happy you’re here!

We’d like to welcome our newest additions to the Great Lakes network of Xtend shared branching credit unions!
(Click below for their Web address and branch information.)

Kalsee Credit Union
Kellogg Community Federal Credit Union

Check Out All Xtend Shared Branching Credit Unions

Winners of Xtend Drawing

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Announcing the Winners of the Xtend Drawing Held at the CU*BASE Leadership Conference on June 18!

Winners of 500-Call Telesales Campaign

  • ATL Federal Credit Union
  • Bridge Credit Union
  • River Valley Credit Union
  • Thornapple Credit Union

 

Winners of Two-Months of HTML E-Statement Notifications

(if service activated by 8/31/14)

  • Isabella Community Credit Union
  • Kalsee Credit Union

 

Congratulations to the Winners! Xtend staff will be in contact with you soon to discuss the details of your prizes!

Xtend’s Hiring Boom

Xtend Commits to Provide Quality Service for Credit Union Clients

Xtend’s recent growth in the employee base reflects the organization’s commitment to providing quality and timely service to Credit Union clients across the nation. In order to meet the needs of a growing client base, Xtend has had a recent hiring boom adding 22 new employees since January 2014. This increase in Xtend’s workforce verifies that this CUSO is committed to offering their credit union clients top notch service while promoting growth in their memberships.

Is Xtend’s growth a reflection of current success or future commitment? The answer to that question in Xtend’s case is both. This CUSO is growing at an exponential rate, but the commitment to providing quality service on a long-term basis is reflected in the investment that Xtend is making. Investing in an employee workforce of high-quality, responsive and professional employees will aid credit union clients in servicing their members more effectively and efficiently.

Xtend’s Hiring Boom

Xtend Commits to Provide Quality Service for Credit Union Clients

Xtend’s recent growth in the employee base reflects the organization’s commitment to providing quality and timely service to Credit Union clients across the nation. In order to meet the needs of a growing client base, Xtend has had a recent hiring boom adding 22 new employees since January 2014. This increase in Xtend’s workforce verifies that this CUSO is committed to offering their credit union clients top notch service while promoting growth in their memberships.

Is Xtend’s growth a reflection of current success or future commitment? The answer to that question in Xtend’s case is both. This CUSO is growing at an exponential rate, but the commitment to providing quality service on a long-term basis is reflected in the investment that Xtend is making. Investing in an employee workforce of high-quality, responsive and professional employees will aid credit union clients in servicing their members more effectively and efficiently.

CUNA Urges Comments on Risk Based Capital Proposal

CUNA’s Small Credit Union Committee created a call to action for Credit Unions to respond to the NCUA’s proposed Risk based Capital regulation.  The letter urges all credit unions to respond to the NCUA call for comments before the comment period ends on May 28th.

CUNA and the NWCUA also sent this letter to all credit unions under 50 million in assets as well as Oregon and Washington credit unions that are 100 million and under.

Read the letter here.

Xtend and IMN to Launch Member E-newsletter Service

Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced today that it will partner with iMakeNews, Inc. (IMN), a leading provider of email marketing services, to add a newsletter component to the menu of electronic communication services for Xtend members.

Xtend President Scott Collins announced the partnership to CUSO owners in his quarterly stockholder update.  “Over the past year we have been aggressively expanding our member communication services business we call Member Reach,” said Collins.  “This expansion has been in direct response to requests from our customer-owner focus group activities, and has primarily leveraged ongoing tool development by our partners at CU*Answers (the multi-owned core data processing CUSO also headquartered in Grand Rapids).  With this latest service offering, we are adding a new partner to the mix, one that has built a successful electronic newsletter business by delivering professional content marketing services and an advanced, easy-to-use e-newsletter technology platform.  We are excited to bring this new service to our mid-market clients and owners.”

Collins noted that the new e-newsletter service will have two levels to help credit unions better reach their members:  an aggressively priced turnkey solution that will be managed by the Xtend team on behalf of the credit union and a custom offering in which credit unions will work directly with IMN.  Collins also noted that he expects to have “two or three beta projects with members underway within the next four to six weeks.”

Cool Michigan Spring Offset By Hot Conversion Project List

For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, a hot conversion project load has helped offset the colder-than-normal springtime weather in the Midwest.  According to CUSO sources, their back office and call center conversion support teams will have assisted with seven core data processing conversion projects in seven different states before arrives.  Those seven states include five different time zones stretching from New Jersey to Alaska.

“Our ability to support our core data processing partners as they onboard new credit unions continues to be a critical area of focus for our CUSO, said Xtend President Scott Collins.  “It provides an opportunity for us to not only assist our CUSO partners at CU*Answers, CU*Northwest and CU*South as they transition the credit union’s back office and front office teams to a new set of tools, it also provides an opportunity for us to expose each new credit union to our portfolio of shared resources services.  Our goal is to help ensure each converting credit union becomes an engaged customer-owner for decades to come.”

Commenting on the spring project load, Collins noted, “As you can imagine, seven credit unions in five different time zones certainly presents challenges, but the team has been solid.  We are in the home stretch of this latest load, and I commend our teams for their focus.”

“Of course with the weather outside we have not experienced the typical spring distractions,” Collins joked.