skip to Main Content


Spark: Xtend’s Annual Meeting

We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership!

ADD & ELT Webinar

We are proud to recommend the services of ADD, powered by SecureELT. We will showcase the full-spectrum of Electronic Lien and Title services to fit your company's needs.

Xtend Shared Branching Webinar

The Xtend Shared Branching Committee is excited to announce that we have rolled out a new feature, XSB Phone Op Transfer.

Social Media Management Webinar

Always wanted to incorporate a social media strategy into your marketing efforts, but not sure how? Learn how Xtend can handle your social media needs from creating content to social listening and how it can benefit you.

Data Analytics Webinar

Join Xtend Data Analytics as we discuss the different services and consultations offered by our Business Intelligence Manager, Sarah Ashby. We'll showcase services to track your marketing goals and ways to better track your phone support operations, providing better support to both your marketing and member service teams.

Relevant Solution Webinar

In this short webinar you will see how your Credit Union can easily support and promote popular local merchants, during these tough times, while saving your members money all within your CU*Answers mobile banking app!

Xtend Shared Branching Webinar

The Xtend Shared Branching Committee is excited to announce that we have rolled out a new feature, XSB Phone Op Transfer.

Campaigns Webinar

Do you want to take the pressure off of your member marketing needs, but want great marketing campaigns that sell your products?

Journeys and New Member Onboarding Webinar

Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

Sales and Marketing Roundtable

Join Xtend Communications for a two-day, in-person and virtual event with experts and peers! We'll talk all things marketing: everyday tips and tricks, best practices, successes and failures.

Contact Center Roundtable

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

7 Things Your Digital Signage Strategy Might Be Missing

This webinar, provided by expert strategists at Revel Media Group and Samsung, is for anyone using or interested in using digital signage. You’ll learn concrete tips and tools to increase the success of your strategy and make your message heard.

Data Analytics Webinar

Join Xtend Data Analytics as we discuss the different services and consultations offered by our Business Intelligence Manager, Sarah Ashby. We'll showcase services to track your marketing goals and ways to better track your phone support operations, providing better support to both your marketing and member service teams.

Eltropy Webinar

We are proud to recommend the services of Eltropy. It is a tier-1 landline operator adding texting capability to credit unions’ existing voice lines. Options include secure direct connectivity into the cellular operators for texting on toll free phone numbers, the ability to securely send and receive files, and two factor member verification and more. Find out more at this Webinar!

IMN eMarketing Services Webinar

IMN e-Marketing Services creates customizable product oriented e-marketing and e-newsletter content and resources designed to help our credit union clients identify their members who are most likely to be in the market for additional products and services (both for retail and member business).

Auto Data Direct Webinar

We are proud to recommend the services of ADD, powered by SecureELT. We will showcase the full-spectrum of Electronic Lien and Title services to fit your company's needs. We will also demonstrate the access you'll have as an ADD customer to 40-plus jurisdictions' DMV real-time owner/lienholder data.

New Plastics Journey Webinar

Announcing New Plastics Journey! We will go over the details of what this journey includes, how it can benefit your members, and how you can sign up to become a Beta client.

Member Reach Webinar

Wouldn’t it be nice if, when a member first joined your credit union, they received an automated “Welcome!” email? What about for their birthday? Member Reach can do that for your credit union! Your members will receive automated messages for paid off loans, CDs approaching maturity, birthdays, and more!

New Member Onboarding & Journeys Webinar

Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

RevGen Webinar

Join us for the RevGen Webinar our Revenue Generation Campaign Package. We will be diving into what is RevGen. The RevGen package content that is provided along with pricing, and benefits of using RevGen.

Branch XT Webinar

General overview of Inbound Member Services during Contact Center business hours. Including returning voicemails to members, over flow calls, after hours service and more!

Eltropy Webinar

Eltropy offers credit unions the ability to add texting to its existing landline or toll-free number.

OLLE Webinar

Our custom online contest software, designed to convert social media interaction into leads. Run a contest with OLLE, promote it on social media, and watch the leads come in.

Virtual Marketing Open Forum

Join Xtend Communications for a virtual open forum! This discussion will cover various Marketing topics. Come prepared with responses to engage in conversation with marketing experts and fellow peers.

Member Reach Webinar

Wouldn’t it be nice if, when a member first joined your credit union, they received an automated “Welcome!” email? What about for their birthday?

Campaigns Webinar

Join us as we dive into Campaigns ideas, what is included, and mostly importantly how Campaign can benefit your Credit Union and your members!

Contact Center Webinar

Join us as we dive into our all Contact Center Services and how they can help your credit union, and most importantly your members!

New Member Onboarding Webinar

Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

Social Media Management Webinar

Always wanted to incorporate a social media strategy into your marketing efforts, but not sure how? Learn how Xtend can handle your social media needs from creating content to social listening and how it can benefit you.

CUSO Challenge Webinar

This webinar will cover the role of CUSOs, their collaborative influence, and their impact on national credit union strategies and policy remains woefully underutilized. Xtend is committed to leveraging the role, capacity, and capabilities of all CUSOs.

Xtend Snapshot

Get to know Xtend! Hear from Xtend's very own President/CEO, Liz Winninger, as she takes attendees to explore Xtend's history, values, and departments! Whether you’re a prospective client, a new client looking to grow our relationship or you’ve been working with us for years, learn more about what Xtend can do for your Credit Union!

Market to Members with Xtend

Communications department keeps credit unions connected to their membership by acting as a remote marketing studio. Join us as we dive into the Communications main channels of marketing and how we can solve your marketing problems with our offerings!

Contact Center Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI, United States

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

More than a #hashtag

Social media has become an emerging place where conversation of finances are taking place and credit unions can take advantage of this opportunity. Learn how Xtend can help your credit union achieve this with our social media management services!

XTDA Navigating Marketing and Call Center Analytics

Meet with Xtend residential data expert to discuss the ways in which Xtend Data Analytics can streamline and take over your internal reporting, enhance your marketing services, and shed some light on your phone support. We’ll be discussing enhanced reporting, scorecards, Losing the Love, and more!

Journeys: The Power of Automation Webinar

Join us as we talk about the power of automation through journeys! Journeys not only improve member engagement but keeps your services top of mind. This webinar will dive into the strengths of using them as a tool in your marketing, along with examples of journeys we have created.

Sales and Marketing Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI, United States

Join Xtend Communications for a two-day, in-person event with experts and peers! We will be hosting this event Tuesday, May 10 and Wednesday, May 11.

Campaigns Webinar

Learn more about Campaigns services at our webinar!

Get Automated with Member Reach

Join us as we go over how we can customize these messages to display elements of your brand, how we control what gets sent out, and when!

Auto Data Direct Webinar

We are proud to recommend the services of ADD, powered by SecureELT. We will showcase the full-spectrum of Electronic Lien and Title services to fit your company’s needs. We will also demonstrate the access you’ll have as an ADD customer to 40-plus jurisdictions’ DMV real-time owner/lienholder data.

Journeys: The Power of Automation Webinar

Join us as we talk about the power of automation through journeys! Journeys not only improve member engagement but keeps your services top of mind. This webinar will dive into the strengths of using them as a tool in your marketing, along with examples of journeys we have created.

Empower Your Credit Union with Xtend Data Analytics

Sit down with Xtend's resident Data Analytics expert to learn about the many services our data team offers to help your teams know your numbers, and know how to act on them.

Sales and Marketing Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI, United States

Thank you for attending our two-day, hybrid event with experts and peers!

Contact Center Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI, United States

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

Automating Your Member Communications

Xtend's Recurring Communications combine data with automation to help you keep in touch with your members at the times when they most want and need to hear from you. From Member Reach to Journeys we'll break down the benefits of using these varying services to improve your relationship to your members.

Optimize your social media strategy with Xtend Social Cloud

Xtend Social Cloud is our social media management portal that specializes in organic content. With Xtend, you can organize and stay up to date with your social media in an easy to use dashboard. The tool enables easy access for all your communication needs on Facebook, Instagram, Twitter and other platforms! This webinar will focus on how Credit Union can use Xtend Social Cloud to optimize their current social media stagey into the upcoming year.

Connect In the New Year with Campaigns

Reach your members how you want, when you want. From generic campaigns to custom content, your members will never miss out in 2023!

2023 Campaigns with Xtend

Reach your members how you want, when you want. From generic campaigns to custom content, your members will never miss out in 2023!

Losing the Love: Updated and Improved!

Join us on Valentine's Day to fall in love with our Losing the Love program, and start improving your member relationships!

Journeys: The Power of Automation

Join us as we talk about the power of automation through journeys! Journeys not only improve member engagement but keeps your services top of mind. This webinar will dive into the strengths of using them as a tool in your marketing, along with examples of journeys we have created.

Phone Verification

Verification is essential to limiting fraudulent callers. Every financial institution’s call process should begin with account verification. During this webinar, the Xtend Contact Center team will provide tips for completing quality account verification.

Xtend’s Consulting and Analytical Services

Join Xtend Data Analytics as we walk through our analytical and consulting services! We'll discuss the various ways Xtend helps credit unions of all sizes with deep dives into their membership, product performance, and call center operations. Sign up now to learn more about the following services on April 19, 2023.

Member Marketing Open Forum

Zoom (link will be sent to each participant)

Join Xtend Communications for this virtual event with experts and peers!

Optimize your social media strategy with Xtend Social Cloud

Zoom (link will be sent to each participant)

Optimize your social media strategy with Xtend Social CloudXtend Social Cloud is our social media management portal that specializes in organic content and workflow. In this webinar, we will explore on how to optimize your social media strategy with time optimization, web chat, ChatGPT, and more!Emily E., Digital Project CoordinatorRegister for this event

Automating with Authenticity – Xtend Recurring Communications Overview

Zoom (link will be sent to each participant)

Overview of Xtend's Recurring Communications ServicesMaintaining consistent relevant communications with your members is challenging. You want to keep your members informed about the things that they find important without overwhelming them with unnecessary messages. In this webinar, we will go over all the ways that Xtend combines data, automation, and personalization to keep you in…

Storytelling the Ultimate Social Media Strategy for Credit Unions

Zoom (link will be sent to each participant)

Overview of social media strategies and Xtend's Social Media Management service.We will dive into real examples of how credit unions use the strategy of storytelling to promote services without sounding like an advertisement. We will also highlight how Xtend Social Media Management services use this strategy with the social media portal Xtend Social Cloud.Emily E.,…

Journeys: The Power of Automation

Zoom (link will be sent to each participant)

Overview of Xtend's Journeys and New Member Onboarding service.Discover the power of automated messaging with Journeys from Xtend! Automatically message your new members with New Member Onboarding, members with new plastics orders with our Plastics Journey, or create your own custom audience with a Custom Journey.Dan D., Project CoordinatorRegister for this event

Campaigns – Marketing to build relationships and achieve goals.

Zoom (link will be sent to each participant)

Overview of Xtend's Campaigns services.A campaign is an excellent way to inform your audience by using multiple channels. We will discuss the many ways to build a campaign as well explore the tools to get you exactly what you need.Emily E., Digital Marketing Project CoordinatorRegister for this event

Webinar: How Can Xtend Communications Support Your CU?

Zoom (link will be sent to each participant)

How Can Xtend Communications Support Your CU?Dive into the services offered by Xtend's Communications team to help your CU stay connected with its members. We'll cover a variety of our services that range from social media management & targeted campaigns to member lifecycle marketing & automation. Learn how Xtend's Communications Team can help support your…

Webinar: Account Verification & Suspicious Callers

Zoom (link will be sent to each participant)

Account Verification & Suspicious CallersLearn tips for complete account verification, suggestions on how to verify difficult accounts, and advice for handling suspicious callers & live fraud situations.Nathan VanPatten, Contact Center Manager Matthew DeYoung, Contact Center Assistant ManagerRegister for this event

Webinar: Xtend Data Analytics – Enabling You to Work Smarter

Zoom (link will be sent to each participant)

Xtend Data Analytics: Enabling You to Work SmarterXtend Data Analytics is a tiny but mighty team that specializes in data mining, reporting, and analysis, as well as business and marketing strategies. Our team aims to work alongside you and empower your next moves with knowledge and data. Sit down with us for a half hour…

Webinar: Optimize Your Social Media Strategy with Xtend Social Cloud

Zoom (link will be sent to each participant)

Optimize your social media strategy with Xtend Social CloudXtend Social Cloud is our social media management portal that specializes in organic content and workflow. In this webinar, we will explore how to optimize your social media strategy with time optimization, web chat, ChatGPT, and more!Emily Ellis - Digital Project CoordinatorRegister for this event

Webinar: Campaigns – Market to your Members

Zoom (link will be sent to each participant)

Campaigns MarketingJoin us to explore what campaigns can help your credit union achieve. From sales and promotions to branch closures and community involvement, a campaign has endless possibilities.Ashley Schneider - Communications Assistant ManagerRegister for this event

Webinar: Automating with Authenticity – Recurring Communications

Zoom (link will be sent to each participant)

Xtend Recurring Communications: Automating with AuthenticityUse the data you have about your members to message them as their needs arrive. Learn about how Xtend's automation services can save you time and effort and how your members can benefit and avoid message burnout.Nathan Koster - Communications Assistant ManagerRegister for this event

Back To Top
Search