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Automating Your Member Communications

Xtend's Recurring Communications combine data with automation to help you keep in touch with your members at the times when they most want and need to hear from you. From Member Reach to Journeys we'll break down the benefits of using these varying services to improve your relationship to your members.

Contact Center Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

Sales and Marketing Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI

Thank you for attending our two-day, hybrid event with experts and peers!

Empower Your Credit Union with Xtend Data Analytics

Sit down with Xtend's resident Data Analytics expert to learn about the many services our data team offers to help your teams know your numbers, and know how to act on them.

Journeys: The Power of Automation Webinar

Join us as we talk about the power of automation through journeys! Journeys not only improve member engagement but keeps your services top of mind. This webinar will dive into the strengths of using them as a tool in your marketing, along with examples of journeys we have created.

Auto Data Direct Webinar

We are proud to recommend the services of ADD, powered by SecureELT. We will showcase the full-spectrum of Electronic Lien and Title services to fit your company’s needs. We will also demonstrate the access you’ll have as an ADD customer to 40-plus jurisdictions’ DMV real-time owner/lienholder data.

Get Automated with Member Reach

Join us as we go over how we can customize these messages to display elements of your brand, how we control what gets sent out, and when!

Campaigns Webinar

Learn more about Campaigns services at our webinar!

Sales and Marketing Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI

Join Xtend Communications for a two-day, in-person event with experts and peers! We will be hosting this event Tuesday, May 10 and Wednesday, May 11.

Journeys: The Power of Automation Webinar

Join us as we talk about the power of automation through journeys! Journeys not only improve member engagement but keeps your services top of mind. This webinar will dive into the strengths of using them as a tool in your marketing, along with examples of journeys we have created.

XTDA Navigating Marketing and Call Center Analytics

Meet with Xtend residential data expert to discuss the ways in which Xtend Data Analytics can streamline and take over your internal reporting, enhance your marketing services, and shed some light on your phone support. We’ll be discussing enhanced reporting, scorecards, Losing the Love, and more!

More than a #hashtag

Social media has become an emerging place where conversation of finances are taking place and credit unions can take advantage of this opportunity. Learn how Xtend can help your credit union achieve this with our social media management services!

Contact Center Roundtable

Xtend Board Room 2900 Charlevoix Dr SE Suite 200, Grand Rapids, MI

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

Market to Members with Xtend

Communications department keeps credit unions connected to their membership by acting as a remote marketing studio. Join us as we dive into the Communications main channels of marketing and how we can solve your marketing problems with our offerings!

Xtend Snapshot

Get to know Xtend! Hear from Xtend's very own President/CEO, Liz Winninger, as she takes attendees to explore Xtend's history, values, and departments! Whether you’re a prospective client, a new client looking to grow our relationship or you’ve been working with us for years, learn more about what Xtend can do for your Credit Union!

CUSO Challenge Webinar

This webinar will cover the role of CUSOs, their collaborative influence, and their impact on national credit union strategies and policy remains woefully underutilized. Xtend is committed to leveraging the role, capacity, and capabilities of all CUSOs.

Social Media Management Webinar

Always wanted to incorporate a social media strategy into your marketing efforts, but not sure how? Learn how Xtend can handle your social media needs from creating content to social listening and how it can benefit you.

New Member Onboarding Webinar

Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

Contact Center Webinar

Join us as we dive into our all Contact Center Services and how they can help your credit union, and most importantly your members!

Campaigns Webinar

Join us as we dive into Campaigns ideas, what is included, and mostly importantly how Campaign can benefit your Credit Union and your members!

Member Reach Webinar

Wouldn’t it be nice if, when a member first joined your credit union, they received an automated “Welcome!” email? What about for their birthday?

Virtual Marketing Open Forum

Join Xtend Communications for a virtual open forum! This discussion will cover various Marketing topics. Come prepared with responses to engage in conversation with marketing experts and fellow peers.

OLLE Webinar

Our custom online contest software, designed to convert social media interaction into leads. Run a contest with OLLE, promote it on social media, and watch the leads come in.

Eltropy Webinar

Eltropy offers credit unions the ability to add texting to its existing landline or toll-free number.

Branch XT Webinar

General overview of Inbound Member Services during Contact Center business hours. Including returning voicemails to members, over flow calls, after hours service and more!

RevGen Webinar

Join us for the RevGen Webinar our Revenue Generation Campaign Package. We will be diving into what is RevGen. The RevGen package content that is provided along with pricing, and benefits of using RevGen.

New Member Onboarding & Journeys Webinar

Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

Member Reach Webinar

Wouldn’t it be nice if, when a member first joined your credit union, they received an automated “Welcome!” email? What about for their birthday? Member Reach can do that for your credit union! Your members will receive automated messages for paid off loans, CDs approaching maturity, birthdays, and more!

New Plastics Journey Webinar

Announcing New Plastics Journey! We will go over the details of what this journey includes, how it can benefit your members, and how you can sign up to become a Beta client.

Auto Data Direct Webinar

We are proud to recommend the services of ADD, powered by SecureELT. We will showcase the full-spectrum of Electronic Lien and Title services to fit your company's needs. We will also demonstrate the access you'll have as an ADD customer to 40-plus jurisdictions' DMV real-time owner/lienholder data.

IMN eMarketing Services Webinar

IMN e-Marketing Services creates customizable product oriented e-marketing and e-newsletter content and resources designed to help our credit union clients identify their members who are most likely to be in the market for additional products and services (both for retail and member business).

Eltropy Webinar

We are proud to recommend the services of Eltropy. It is a tier-1 landline operator adding texting capability to credit unions’ existing voice lines. Options include secure direct connectivity into the cellular operators for texting on toll free phone numbers, the ability to securely send and receive files, and two factor member verification and more. Find out more at this Webinar!

Data Analytics Webinar

Join Xtend Data Analytics as we discuss the different services and consultations offered by our Business Intelligence Manager, Sarah Ashby. We'll showcase services to track your marketing goals and ways to better track your phone support operations, providing better support to both your marketing and member service teams.

7 Things Your Digital Signage Strategy Might Be Missing

This webinar, provided by expert strategists at Revel Media Group and Samsung, is for anyone using or interested in using digital signage. You’ll learn concrete tips and tools to increase the success of your strategy and make your message heard.

Contact Center Roundtable

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

Sales and Marketing Roundtable

Join Xtend Communications for a two-day, in-person and virtual event with experts and peers! We'll talk all things marketing: everyday tips and tricks, best practices, successes and failures.

Journeys and New Member Onboarding Webinar

Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

Campaigns Webinar

Do you want to take the pressure off of your member marketing needs, but want great marketing campaigns that sell your products?

Xtend Shared Branching Webinar

The Xtend Shared Branching Committee is excited to announce that we have rolled out a new feature, XSB Phone Op Transfer.

Relevant Solution Webinar

In this short webinar you will see how your Credit Union can easily support and promote popular local merchants, during these tough times, while saving your members money all within your CU*Answers mobile banking app!

Data Analytics Webinar

Join Xtend Data Analytics as we discuss the different services and consultations offered by our Business Intelligence Manager, Sarah Ashby. We'll showcase services to track your marketing goals and ways to better track your phone support operations, providing better support to both your marketing and member service teams.

Social Media Management Webinar

Always wanted to incorporate a social media strategy into your marketing efforts, but not sure how? Learn how Xtend can handle your social media needs from creating content to social listening and how it can benefit you.

Xtend Shared Branching Webinar

The Xtend Shared Branching Committee is excited to announce that we have rolled out a new feature, XSB Phone Op Transfer.

ADD & ELT Webinar

We are proud to recommend the services of ADD, powered by SecureELT. We will showcase the full-spectrum of Electronic Lien and Title services to fit your company's needs.

Spark: Xtend’s Annual Meeting

We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership!

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