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Losing the Love

Service info

A member retention program that identifies and surveys members that show signs of leaving your credit union.

How it helps

Gives insight into your members, helps craft retention strategies, and sends special emails to members who show signs of leaving.


Detailed monthly Excel reports on members, target audience files in CU*BASE, custom HTML emails and surveys for each topic, and automatic email delivery to target members.

One-time fee:


Ongoing fees:

$315 / month

$0.025 / email

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