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CU*BASE Conversion Support- Inbound

Product info

Special member service support while your credit union converts to a new toolset, such as a new online banking solution or a change in bill pay providers.

How it helps

Seamlessly supports the increased call volume that accompanies a toolset conversion. Our phones ring instead of yours, and we answer as your staff, with the same access to CU*BASE. Frees up your time to provide in-person support.


CU*BASE Conversion Support services are available 8am – 5pm on weekdays. All times are Eastern.

One-time fee:


*Dependent on if launched within 3 months of effective date.

Ongoing fees:

Quote provided

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