Special member service support while your credit union converts to a new toolset, such as a new online banking solution or a change in bill pay providers.
How it helps
Seamlessly supports the increased call volume that accompanies a toolset conversion. Our phones ring instead of yours, and we answer as your staff, with the same access to CU*BASE. Frees up your time to provide in-person support.
CU*BASE Conversion Support services are available 8am – 5pm on weekdays. All times are Eastern.
*Dependent on if launched within 3 months of effective date.