Phone Verification Webinar Wednesday, March 29, 2023 at 2:00 pm EST
Verification is essential to limiting fraudulent callers. Every financial institution’s call process should begin with account verification. During this webinar, the Xtend Contact Center team will provide tips for completing quality account verification.
Our Representatives have your Credit Union polices and procedures so they can assist with online banking navigation, website navigation, transaction clarification, and shutting down of lost or stolen cards! Helping members resolve issues efficiently, boosting member satisfaction.
Join us with the link below!