Over the past several years, your partners at Xtend and CU*Answers have been investing in the resources that help credit unions communicate more effectively with their members. These investments include technology (state of the art IP telephony infrastructure), a robust toolset (CU*BASE, Member Reach), and a team of call center professionals ready to engage.
MEMBER REACH |Generate a BUZZ about your credit union Join over three dozen of your peers who have plugged in our database analysis and message creation service as an integral part of their member communication strategy. Through targeted email and It’sMe247 messages, Member Reach helps keep you “top of mind” with members. It may be the best $50/week (or less!) that you ever spend.
CU*OVERDRIVE | Whole Year Marketing Plan One Stop Shop
To really put the pedal to the metal on your marketing plan, sign up for CU*OverDrive. CU*OverDrive is a fully planned marketing calendar for your credit union. You’ll get a discount on all the included CU*Drive+ campaigns, plus a discount on the printing.
BRANCH XT | Set a higher bar for member support
Our Xtension call center agents are ready to answer the phones for you without breaking your budget. Whether it’s overflow or after hours calls, emergency stand-in support, or even a complete member “help desk”, our team stands ready to answer the call. And CU*BASE keeps both our teams in synch with each other.
e-Info | Our e Info is must-have in your quest to maintain a top-of-mind, personal relationship with your electronic members. In its simplest form, think of e Info as a way to put your statement stuffers in front of your e-statement members. As your number of e-members grows, this will become even more important to your business plan. They have helped you drive your paper and postage costs down, but what key collaterals, promotions or overall member communications are they missing? Download the datasheet or download the brochure