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June 2021

Spark: Xtend’s Annual Meeting

Tue, June 15 @ 2:00 pm - Thu, June 17 @ 5:00 pm EDT

Announcing the 2021 Xtend's Annual Meeting and CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership!Due to current attitudes and restrictions, each credit union will be limited to 1 attendee. Seating is limited.2:00 PM - 3:30…

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ADD & ELT Webinar

Tue, June 22 @ 2:00 pm - 3:00 pm EDT

Learn about obtaining ELT numbers, using your ELT archive, and accessing DMV real-time owner/lienholder data.

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Xtend Shared Branching Webinar

Tue, June 22 @ 3:00 pm - 3:30 pm EDT

Learn about obtaining ELT numbers, using your ELT archive, and accessing DMV real-time owner/lienholder data.

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August 2021

Social Media Management Webinar

Wed, August 4 @ 2:00 pm - 3:00 pm EDT

Always wanted to incorporate a social media strategy into your marketing efforts, but not sure how? Learn how Xtend can handle your social media needs from creating content to social listening and how it can benefit you.

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Data Analytics Webinar

Tue, August 17 @ 2:00 pm - 3:00 pm EDT

How are you tracking the ROI of your marketing efforts? How are you measuring and keeping an eye on important KPIs? Are you ever at a loss for what is going on in your call center and phone service related operations?

Join Xtend Data Analytics as we discuss the different services and consultations offered by our Business Intelligence Manager, Sarah Ashby. We'll showcase services to track your marketing goals and ways to better track your phone support operations, providing better support to both your marketing and member service teams.

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Relevant Solution Webinar

Wed, August 25 @ 2:00 pm - 2:30 pm EDT

In this short webinar you will learn:

The importance of local financial institutions support and promotion of local merchants during these difficult times.
Rewards your members will receive with discounts while shopping local with your debit card.
How and why we use national merchant offers while driving engagement to local offers: saving more for your members
The simplicity of participation

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Xtend Shared Branching Webinar

Mon, August 30 @ 3:00 pm - 4:00 pm EDT

The Xtend Shared Branching Committee is excited to announce that we have rolled out a new feature, XSB Phone Op Transfer. This new feature is solely for serving your own members. When a member calls your credit union and would like to transfer funds to an Xtend Shared Branching credit union account they are now able to do so. Convenient? Oh, yes!

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September 2021

Campaigns Webinar

Wed, September 22 @ 2:00 pm - 3:00 pm EDT

Do you want to take the pressure off of your member marketing needs, but want great marketing campaigns that sell your products?

Xtend’s suite of campaign products allows you to control your audience and marketing channels while we deliver marketing and revenue results right to you. Use Xtend campaigns in combination with your own marketing efforts to maximize lead generation with targeting and segmentation through Xtend. We’ve got a campaign program waiting for you!

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Journeys and New Member Onboarding Webinar

Tue, September 28 @ 2:00 pm - 3:00 pm EDT

We will be talking about Journey's and how good they are for improving member engagement. We will look at journeys specifically through the lens of our New Member Onboarding product and discuss this series of messages you can send your new members to educate your members about the services available to them and products you offer. Join us for the New Member Onboarding webinar to discuss the journey we can put your new members on to strengthen your member relationships.

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October 2021

Sales and Marketing Roundtable

Wed, October 20 @ 10:00 am - Thu, October 21 @ 4:00 pm EDT

Join Xtend Communications for a two-day, in-person and virtual event with experts and peers! We'll talk all things marketing: everyday tips and tricks, best practices, successes and failures.You'll learn how other credit unions run their marketing programs and have opportunities to ask in-depth questions. We'll also demonstrate some powerful media tools and run tutorials on how to use them. Discussions depend on attendee survey responses, so we'll build an agenda around peer interest.A few topics we will discuss include: Reporting…

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Contact Center Roundtable

Fri, October 22 @ 11:00 am - 5:00 pm EDT

Join Xtend Contact Center for an in-person roundtable event with experts and peers!

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