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Webinar: Account Verification & Suspicious Callers
Fri, August 18, 2023 @ 3:00 pm - 4:00 pm EDT
The topic
Account Verification & Suspicious Callers
The pitch
Learn tips for complete account verification, suggestions on how to verify difficult accounts, and advice for handling suspicious callers & live fraud situations.
Hosted by
Nathan VanPatten, Contact Center Manager
Matthew DeYoung, Contact Center Assistant Manager