skip to Main Content
Branch ST Outbound Calls

Product info

Outbound calls made to members, to promote self-services, loan offers, offer assistance, and more. Includes triggered calls:

  • New Member Welcome & 30-day followup (setting up Online Banking and other services).
  • New Loans & 30-day followup (thanking the member for their business, answering any related questions, payment setup, etc).
  • Invalid Email (verifying email addresses)
  • Email Opt-Out Request (verifying opt-outs and giving info about self-service options)

How it helps

Branch ST helps members be aware of your credit union’s available products, services and offers.

One-time fee:


*Dependent on if launched within 3 months of effective date.

Ongoing fees:

$80 / month administration
$2.50 per call, with a minimum of $25
or 90% of your previous six months

average, whichever is greater.

Back To Top