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Xtend > Contact Center > Branch ST Outbound Calls

Branch ST Outbound Calls

Product info

Outbound calls made to members, to promote self-services, loan offers, offer assistance, and more. Includes triggered calls:

  • New Member Welcome & 30-day followup (setting up Online Banking and other services).
  • New Loans & 30-day followup (thanking the member for their business, answering any related questions, payment setup, etc).
  • Invalid Email (verifying email addresses)
  • Email Opt-Out Request (verifying opt-outs and giving info about self-service options)

How it helps

Helps members be aware of available products, services and offers.

One-time fee:

Quote provided

 

Ongoing fees:

Starting at $75 / month for our six core audiences

$25 / month for each additional audience

$2.50 / call

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