Spanish Inbound member service provided during Contact Center business hours, including returned voicemail calls to members. Call coverage includes overflow calls, after-hours calls and more.

Seamlessly extends your bilingual member service capabilities. Also helps turn member calls into sales leads. We use CBX to assist members directly, and we answer as your staff, using your procedures to handle calls to your specifications.

Branch XT bilingual services are available 8am – 8pm on weekdays and 8am – 5pm on Saturdays. All times are Eastern.