Two of the most pivotal membership phases are when your members first join the credit union, and when they’re getting ready to leave. Don’t miss a single member within either group when you partner with Xtend Data Analytics.

How do you attempt to save your members who’ve Lost the Love of your credit union? Stop waiting until they’re bordering on dormancy and reach out as soon as they start to decrease usage or enrollment in one of ten different products and services with Losing the Love.

Are your staff properly selling new members on your products and services? What does the typical new member’s journey look like within the first 90 days? Stop guessing and receive a comprehensive, customized report all about your new members each month.

Study your recently closed members and members on the verge of leaving with a two-page scorecard. Determine whether membership retention is something you need to be worried about and find out where your credit union needs to improve.

Interested in learning more? Use the button below to request a 1 on 1.