Credit Unions have a variety of policies and procedures in serving their individual member needs. For an Xtend CUSB to operate effectively and to consistently serve all of our credit unions members, it is important that we perform under certain standardized, uniform policies and procedures. These policies and procedures are outlined in the Xtend Shared Branch Policies and Procedures Manual. All participating Credit Unions are required to abide by the terms and conditions of the Xtend CUSB/Credit Union agreement.
The Xtend Shared Branch Policy and Procedures Manual is for the use of member credit unions and our Xtend CUSB office locations. It specifically identifies the nature of our operating relationships with the participating credit unions and their members. Primary input for change and revision to this manual comes through management at the recommendation of our participating credit unions and the Xtend CUSB Advisory Committee (SBAC) through which every credit union is represented.
Individual Credit Union input is encouraged. Major changes to policies or procedures will be submitted to the SBAC for review in advance of implementation. To contact the Xtend SBAC email firstname.lastname@example.org
Sample Shared Branching Agreement
The link below leads to a sample of the Shared Branching Agreement that has been approved by your peers. If you are interested in participating in the Xtend Shared Branching program, please contact an Xtend Business Support Representative for an official copy of the agreement.