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Xtend > Data Analytics > Direct Deposit & Checking Account Call Reporting

Direct Deposit & Checking Account Call Reporting

Product info

We evaluate the impact of calls made regarding your direct deposit and checking account products, to see how many members took advantage of these services.

How it helps

Get a better understanding of who and why your members call the credit union; it can improve your internal operations and communications with these members.

Deliverables

A 1-page PDF with a breakdown of your wrap up code usage, the members who call, and recommended action items.

One-time fee:

$150

Any ongoing fees or recurring services will be quoted per-request.

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