We evaluate the impact of calls made regarding your direct deposit and checking account products, to see how many members took advantage of these services.
How it helps
Get a better understanding of who and why your members call the credit union; it can improve your internal operations and communications with these members.
A 1-page PDF with a breakdown of your wrap up code usage, the members who call, and recommended action items.
Any ongoing fees or recurring services will be quoted per-request.