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Contact Center Roundtable

Wed, May 8 @ 12:00 pm - 4:00 pm EDT

About

Join Xtend Contact Center for our Contact Center Roundtable in-person event with experts and peers!

There will be demos, service walk-throughs, and we’ll dive into discussion topics and presentations on:

Interactive teller machines – The future of CU member service, fraud & suspicious callers, automated verification, reporting & ongoing education, call scoring & call reviews, forms & documentation, onboarding and team building & celebrating wins.

Hosted by

Zac Chaltry, AVP of the Contact Center

Matt DeYoung, Contact Center Assistant Manager

Details

Date:
Wed, May 8
Time:
12:00 pm - 4:00 pm EDT
Event Category:

Venue

Xtend Board Room
2900 Charlevoix Dr SE Suite 200
Grand Rapids, MI 49546 United States

Organizer

Xtend
Phone
1-866-981-4983
Email
info@xtendcu.com
View Organizer Website
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