Contact Center Roundtable

Join Xtend Contact Center for our Contact Center Roundtable in-person event with experts and peers!

There will be demos, service walk-throughs, and we’ll dive into discussion topics and presentations on:

Interactive teller machines – The future of CU member service, fraud & suspicious callers, automated verification, reporting & ongoing education, call scoring & call reviews, forms & documentation, onboarding and team building & celebrating wins.

Zac Chaltry, AVP of the Contact Center

Matt DeYoung, Contact Center Assistant Manager