Xtend, a multi-owned cooperative CUSO based in Grand Rapids, Michigan, reported that the demand for its à la carte offering of back office services has increased significantly during the past year. The services are delivered by the CUSO’s Shared Resources and Staff business unit and are designed to provide temporary assistance with bookkeeping functions during holidays and unplanned staffing shortages.
Danielle O’Connor, manager of the SRS team, noted that her team provided 116 days of support for various credit unions during the holiday months of November and December. “Our team is excited to be part of the credit union’s network to be able to work as a team and help each other succeed.”
Xtend now provides back office services to more than seventy credit unions daily.