Xtend Announces Contact Center Roundtable

Xtend, a West Michigan based cooperative CUSO, has announced that it will be hosting its first ever contact center roundtable. The September 18th event is open to credit union contact center professionals around the country. Participants will discuss and share trends, challenges and best practices. The event will be held at Xtend’s headquarters in Grand Rapids, MI.

“Being able to provide a platform for contact center professionals to gather and discuss industry trends is what Xtend is all about,” said Liz Winninger, Xtend CEO. “Participation and collaboration from our partners is one of the best ways to help credit unions grow using tools and best practices, which can help their members communicate more effectively.” Xtend supports inbound, outbound and chat support for over 80 credit unions across the country.

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