Privacy Marketing Materials

To maintain privacy, membertrust and the security of confidential information, the following CU*BASE privacy minimum configuration is required (the data indicated will be the only viewable member information at the teller credit union):

Birth Year
Mothers Maiden Name
Last 4 digits of the member
Social security number
Last 4 digits of the driver’s license

Additionally Code Word and Out of Wallet question prompts are determined by the home credit union. Transactional credit unions are not required to ask for code word or out of wallet questions unless prompted by the system.  Teller Credit Union will refer members to their home credit union when it becomes necessary to override/reset a Code Word or Out of Wallet questions.

Privacy Marketing Materials

To make sure your members know what you are doing to protect their account integrety, order these marketing materials!
  • Please select the product you wish to order from the drop down list.
ms.cuanswers.com | Phone: 616.285.5711 | Toll Free: 800.327.3478 x167 | Fax: 616.285.5735
Please wait...