Strengthening Relationships One Conversation at a Time
Establishing ongoing relationships with your members is what your business is all about. Are you using your telephone wisely to brand your name and position yourself in today’s competitive marketplace? Put the Xtension Call Center to work for you.
Targeted Outbound Communication
Using the powerful CU*BASE program of Member Connect, communicate to your members at important, yet often forgotten, times in their relationship with you:
- Welcome New Members
- Thank You’s for New Loans
- Maturing Loans
- Sincere Acknowledge of New Loans
- Promotion of ”Your Next Big Thing”
Missing out on these opportunities could mean the life cycle of your member will end early.
We Are Ready to Answer The Call
Being there for your member at the time they want is becoming increasingly challenging in today’s networked world. Partnering with Xtension can all you to extend your member support hours, add service capabilities without adding brick and mortar, or provide effective support for your growing list of electronic services.
- Inbound Telephone Support Options
- Turn Key Loan Fulfillment Center
- Mortgage Fulfillment Options
- Disaster Recovery
- Web Chat Hosting
Don’t let our list of comprehensive and flexible services fool you. Our service are designed at a price point you can afford.
