Member Reach

Are You Receiving the Signals Your Members are Sending?stk158045rke

Recent studies have shown that as many as 9 in 10 members want to receive electronic messages from their credit union. The CU*BASE suite you already own provides a  powerful set of data mining and communication tools right at your fingertips.  But the busy work of developing and delivering your messages to members can be challenging to say the least.  Member Reach was created to do the heavy lifting for you!

 Reach Your Members 100′s of Times More

Member Reach utilizes four main services for electronic communication:

  • A stocked library of messages: Deliverable via email and online banking, sent to members at specific times during their relationship with the credit union, letting them know that you care.
  • eInfo: An attachment to the E-Statement icon from within It’s Me 247 Online Banking, keeping your E-Statement users “in the know.” Popular uses are newsletters, board elections, changes in services and so much more!
  • Custom OBC Stories: Customer text placed on the It’s Me 247 Online Banking login screen, keeping your brand, products and services “top of mind.”
  • Statement message and E-Statement email alert maintenance: Keeping your message fresh and current, and your members interested.

Additional Benefits of Member Reach:

  • Processing of unsubscribe requests
  • Training in using member connect and list generator for custom email messages
  • Monthly message reports
  • Assistance with custom message design

Never before has communicating been so easy. With over 47 partners and 1 million messages per year find out how you can become a collaborative partner of Member Reach.

Ala Carte Special Message Request Form

The Xtend Business Support Representative Team can send out emails using Member Connect to your members. Click the link below and fill out Special Member Connect Message Form and send it to to get started!
Ala Carte Message Request Form

Please allow 7-10 business days for Xtend to process your Special Message Request. | Phone: 616.285.5711 | Toll Free: 800.327.3478 | Fax: 616.285.5735
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